ALL PRICES QUOTED IN € EXCL. VAT AND OTHER TAXES

INTERNATIONAL DELIVERY 3-4 BUSINESS DAYS

30-DAY RETURNS GUARANTEE

PAYMENT

MOST FREQUENTLY ASKED QUESTIONS

When you shop at bonaparteshop.com your payment takes place in a secure environment. No one (except yourself) can read your credit card information or other sensitive payment information as all these data are encrypted. You can confirm that this is a safe place to shop, in one of the following 2 ways.

  • A padlock is displayed in the address bar at the top of your browser, indicating that the connection is secure and that all your information is private

  • We use encrypted HTTPS protocol, which is also indicated in the address bar.

At bonaparteshop.com you can pay with VISA and MasterCard. We are working on adding new payment methods. When paying by credit card, which is also free of charge, we will not deduct the money until your order has been processed and we can never withdraw a larger amount than what you have approved in connection with the payment.

Why do I have a reserved amount on my payment card?

Once you pay with your credit card, there will be a reservation created for the amount. When your order has been packed and sent from our warehouse, we will capture the amount and the reservation will be removed.

When do you capture the amount from my payment card?

Due to legislation, we capture the amount when we have packed and sent your order.

Didn't find the answer to your question? Let us help you! You can always send us an email or give us a call. We will respond to your email as soon as possible, but at the moment, it may take a little longer due to a high number of inquiries. We appreciate your patience and look forward to assisting you!

WRITE TO US
E-MAIL: cs-en@bonaparteshop.com
CALL US
TEL: +45 8844 1586